Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our website and services. By using Pordava, you agree to comply with and be bound by these Terms, in accordance with Lebanese law.

1. Use of the Platform

Pordava is open to all users. You agree to use the platform responsibly and not to engage in any activity that may disrupt its security, performance, or functionality.

2. Orders & Payments

When placing an order, you confirm that all information provided is accurate and complete. Payments must be made in full before delivery. We accept various payment methods including Cash on Delivery and online payments.

3. Pricing & Availability

Prices and product availability may change without prior notice. We reserve the right to cancel any order if a product becomes unavailable or if a pricing error occurs.

4. Shipping

We aim to deliver products across Lebanon within the estimated delivery time. However, delays may occur due to external factors beyond our control, and Pordava shall not be held liable for such delays.

5. Returns & Refunds

Returns are accepted within the specified period if the product is unused and in its original packaging. Please refer to our Refund Policy for detailed information.

6. Intellectual Property

All content on this website, including logos, images, and text, is the property of Pordava or its partners. You may not reproduce or use any content without written permission.

7. Limitation of Liability

Pordava shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the purchased product or service.

8. Changes to Terms

We may update these Terms from time to time. It is your responsibility to review them periodically. Continued use of our platform signifies your acceptance of any modifications.

9. Governing Law

These Terms are governed by the laws of Lebanon. Any disputes shall be settled in the courts of Beirut, Lebanon.

10. Contact

For any questions regarding these Terms, please contact us at support@pordava.com.